Wholesale Terms & Conditions

By submitting a Wholesale Account Application, the applicant ("Company") acknowledges that it has read, understands, and agrees to these Wholesale Terms & Conditions.

Ordering

To place or modify orders, call or email our main office:

Phone: 206.448.4089
Email: wholesale@macrinabakery.com

Office Hours

  • Monday–Friday: 7 a.m. – 4 p.m.

  • Saturday–Sunday: 7 a.m. – 2 p.m.

All orders must be received by the time our office closes two days prior to the desired delivery date.

Delivery

Macrina offers delivery seven days a week. There are three delivery options:

A. In-person during customer's business hours. If business is not open, order will be dropped at the closest Macrina location for will-call by the customer.

B. Dark drop delivery with a key in care of our driver.

C. Delivery to a secured lock box on-site.

Orders of $40+ are eligible for free delivery. Orders of $25 - $40 can be delivered with a $15 delivery fee. Orders below $25 are not available for delivery and must be will-called at any of our Macrina cafés except Aloha.

Macrina does not take responsibility for product that is damaged or stolen after it is delivered.

Pastry Containers

Please note: Pastry containers are the property of Macrina and they must be ready (empty and at the same spot they were dropped off) to be returned on the next delivery.

Our pastry containers are for shipping purposes only and they should not be used to store products.

Payment Options

Macrina offers the following payment methods:

  • ACH: Net 7 or Net 14

  • Credit Card: Net 7 or Net 14

  • Check: Net 7 or Net 14

Applicants selecting ACH or Credit Card will be asked to provide payment information after account approval.

Terms & Conditions

1. Payment Terms

Company agrees to pay according to the terms noted above. Forms of payment include Net 7 (payments once a week), Net 14 (payments twice a month), credit card (with additional processing fee of 3% included in this charge) or ACH (payments will be automatically deducted from a checking or savings account). Macrina reserves the right to charge a Finance fee of 1% on all outstanding invoices over 30 days. If any invoice becomes forty-five (45) days past due the account will become C.O.D. (cash/check upon delivery) until paid in full. Company agrees to a fee of $35 for any returned check.

2. Collections

Company acknowledges that if the account is overdue, Macrina reserves the right to refer the account to a collection agency. Company will be responsible for all costs and attorneys' fees incurred by Macrina in the event of any suit arising from or relating to this agreement, or as a result of Macrina employing a collection agent to collect the overdue account, including collection agency fees not to exceed 35% of the principal balance assigned for collection.

3. Changes to Business Information

Company must inform Macrina in writing within seven (7) days of any change of corporate structure or ownership of his/her business.

4. Governing Law & Arbitration

Company and Macrina agree that this Agreement shall be interpreted pursuant to the laws of the State of Washington. Any dispute between the parties shall exclusively be resolved by arbitration before a single arbitrator through Judicial Dispute Resolution, LLC ("JDR") in accordance with its arbitration rules, and the hearing shall take place in Seattle, Washington. In the event of any such arbitration, the prevailing party shall be entitled to its attorneys' fees and costs.

5. Limitation of Liability

In the event of any dispute relating to goods sold by Macrina to Company, Company's exclusive and sole remedy shall be, at Macrina's election, replacement of goods upon their return to Macrina or credit for the cost of such goods to Company's account. In the event of any dispute between the parties, Macrina's liability shall be limited to the amounts paid by Company to Macrina for the preceding six (6) months, and in no event shall Macrina be liable to Company for any consequential loss or lost profits, even if Macrina has been advised of the possibility of such damages.

6. Modifications

No additions or modification of these terms in applicant's purchase orders or related documents shall be effective to vary these terms and conditions except with the written acceptance of Macrina.

7. Definition

As used herein, "Macrina" refers to Mac & Co. and its affiliates, successors, and assigns.

Acceptance

By submitting a Wholesale Account Application, Company acknowledges that it has read and agrees to these Wholesale Terms & Conditions.