Phuong Hoang Bui has worked at Macrina for 18 years and as much as anyone, he embodies the spirit of the Macrina community in a way that makes me so proud to have him as a colleague. I first met Phuong through the International Rescue Committee, where he had been eagerly seeking employment. At our first meeting, Phuong conveyed a deep desire to work and to learn – I hired him as a dishwasher on the spot. This was in 1994 – just after Macrina first opened.
While he worked as a dishwasher, Phuong would always make himself available to help with food prep, to help shape bread, and to watch the bakers load the ovens – constantly seeking opportunities to learn more so that he could grow professionally while supporting Macrina’s growth.
18 years later Phuong manages our entire wholesale production team – fifty employees in all, diverse in age, ethnicity and experience – and Phuong takes great care to help them all develop the skills to succeed in their work, and for many of them, to adapt to a new life in Seattle.
Before starting at Macrina, Phuong had been trying to get to America from his native Vietnam for some time. His first attempt was as a boat refugee when he was captured and imprisoned for two years. When he was released Phuong received help and support from friends and family, which led to his arrival and new life in the United States.
Today, everything Phuong does through his work at Macrina demonstrates his gratitude for the help and support he has received. Phuong works with his team to help them develop professionally and embrace new opportunities, just as he did (and continues to do). Phuong’s desire to repay the kindness he was shown when he first arrived here reflects so much of the culture here at Macrina, and just as Phuong is grateful for the life he has here, I am grateful for the chance to have him be a part of our daily life at Macrina.
Learn more about Phuong and his amazing journey in More from Macrina.