Since I opened Macrina in 1993, so many amazing people have helped make the bakery what it is today. In honor of our 25th anniversary, we are spotlighting a few key employees. Each fills an essential role at Macrina.
Mike Johnson is a devoted and passionate member of the delivery team. He arrives at work while most of the city is asleep, gets the orders together, helps pack the delivery vans, and often drives one himself. Mike and his team are on the streets well before daybreak so that Macrina’s bread and pastries are at the many groceries, cafés and restaurants when you arrive.
Mike Johnson loves to drive. So much so that he spends as much of his free time as he can watching the races at Skagit Speedway. “Dirt racing is my passion,” Mike says. “I just got a car that can race in the tuner class, the slowest type of cars. I hope to start racing soon.”
Fittingly, when he joined Macrina in 2013, it was as a delivery driver. If Mike wasn’t so observant of company policy, we might worry about him screeching around corners. “Mike is a man of rules and likes to run a tight ship, he works by the book enforcing company policies,” says Sergio Castaneda, the Delivery General Manager. “He is very thorough and organized, which helps ensure that orders aren’t missing items.”
From the beginning it was clear that Mike was ambitious, had a positive attitude and wanted more responsibility. Impressed with his work, Sergio promoted him to lead driver and then soon after to assistant manager.
“At my previous job, I dealt with a lot of angry customers,” Mike says. “Here, our customers love our bread and pastries, so I’m mostly dealing with happy people.”
Except for the one time he nearly got clobbered with a frying pan.
On an early morning delivery, he had to use the bathroom. “I went toward the back looking for it, thinking I was alone,” Mike says. “What I didn’t realize was that a girl had just started her shift. She was half asleep, and for some reason she was carrying a frying pan. As I come around the corner, the frying pan goes up in the air. I screamed ‘Macrina.’ It was all I could think to say. Fortunately, she lowered the frying pan. After we recovered our wits, we laughed. Most deliveries aren’t so exciting.”
Mike talks about his time at Macrina, “I’ve been handed a lot of responsibility as the company grows, but I have lots of support. Sergio, my supervisor, is a great teacher and listener. I’ve developed more internal strength from this job than any other because the owners and management have been so supportive of me.”
Seeing Mike’s success at Macrina, his sister Kelly followed and now works with him in the delivery department as a packer. Raised nearby with his two sisters, Mike has stayed close to his family. “My dad is my number one mentor,” he says. His parents host the occasional weekend family gathering at their house in Kent.
Mike and his sister Stephanie Johnson at a Mariners game
Treating people in his department like family is part of Mike’s success as a leader. He often arrives at 1 a.m. and works with a team of packers to load the delivery vans. With so many routes to prepare the bakery is bustling throughout the middle of the night. “We drink a lot of coffee and the occasional Red Bull,” Mike says. “And while we work hard, there is a lot of teamwork and laughter.”
A few months back, several members of the pastry packing department were out sick. Mike saw they were in trouble. If something didn’t change, the delivery vans would be forced to leave late, meaning many cafés would be missing their Macrina pastries when they opened. Despite the fact that Mike had his own work to do, and it wasn’t his department, he donned an apron and gloves and began boxing pastries. Sergio says, “Mike has strong problem-solving skills. He finds solutions to problems and does so much for the delivery department. He is passionate, cares about getting things right, and holds his position with a lot of pride.”
As Macrina grows, new challenges arise. Mike has helped develop better organizational plans for getting our various products out of the oven and delivered to our customers. “We’re growing exponentially as a company, which brings opportunity,” Mike says. “The management team values my input. It’s nice to feel like you’re an important part of the changes that are happening.”